Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you choose to participate in gaming activities, do so with the understanding that you may lose money. Set limits, play for fun, and never chase losses.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction (whichever is higher) to use Parimatch. We take age verification seriously and strictly prohibit access to minors.
By accessing this site, you confirm that you are of legal age to gamble in India and your place of residence.
Warning Signs of Problem Gambling
Please be aware of these warning signs. If you recognize any of these behaviors in yourself, seek help immediately:
- Spending more money on gaming than you can afford to lose
- Repeatedly trying to win back losses (chasing losses)
- Gambling to escape stress, anxiety, or emotional problems
- Hiding your gambling activities from family or friends
- Neglecting work, studies, or personal relationships due to gaming
- Borrowing money to fund gaming activities
- Experiencing mood swings related to gambling wins and losses
- Lying about the amount of time or money spent gaming
- Feeling unable to stop or control your gaming behavior
- Experiencing financial difficulties as a result of gaming
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set maximum amounts you can deposit within a specified timeframe
- Loss Limits: Set limits on losses you are willing to incur
- Reality Checks: Receive periodic reminders about your gaming session duration and spending
- Time-Out (Cool-Off Period): Take a break from gaming for a set period (hours to days)
- Self-Exclusion: Exclude yourself from gaming for extended periods (weeks to years)
To access these tools, visit your account settings or contact our customer support team.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these organizations:
India
- All India Gaming Federation (AIGF): Industry body promoting responsible gaming standards
- Ministry of Social Justice & Empowerment: Government resources for addiction support
- AASRA (Assistance for Alcohol and Substance-Related Addictions): Provides counseling and support services
- iCall - Emotional Wellbeing: 24/7 helpline at 9152987821 for mental health and gambling concerns
International Resources
- GamCare (UK): www.gamcare.org.uk — Free, confidential support and information
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help?
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support — help is available and recovery is possible.
Contact one of the organizations listed above or speak with a trusted friend, family member, or mental health professional.
Remember: Gambling should be fun. If it stops being fun, stop playing.